Utility Solutions
Voluntary program solutions to meet you wherever you are on your decarbonization journey
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Demonstrate climate action today with voluntary customer programs
3Degrees’ Utility Partnerships team helps electric and gas utilities launch and run low-risk voluntary programs that serve customers who want to mitigate emissions associated with their energy use. Our deep experience helps utilities do this work faster, at a lower cost, and bearing less risk. Working with 3Degrees ensures you can feel confident in the program’s quality, compliance, and appeal.
Solutions for electric and natural gas utilities who:
- Want to serve stakeholder demand for climate action
- Seek to boost customer engagement and satisfaction through offerings that meet customers’ desire for choice
- Want to manage the volumetric and market risk of program supply across multiple years
- Identify the need for a strategic partner with deep experience in voluntary programs to get up and running quickly and efficiently
Partner programs
The 3Degrees difference
Deep experience
The 3Degrees team is highly experienced in all aspects of utility voluntary programs. For two decades, we’ve worked alongside our electric and gas utility partners to design, supply, and manage industry-leading voluntary green power, community solar, renewable natural gas, and carbon credit programs across the United States.
One-stop-shop
Working with us means you leverage the only one-stop-shop in the marketplace for utility voluntary programs that empower customers to take climate action. We are the ideal utility partner in making these programs easy, low-risk, and appealing to customers — whether designing, launching, supplying, and marketing programs, or reaching an important enrollment target.
Team of experts
Our multi-disciplinary team offers focused expertise in voluntary utility programs and utility customers. Collectively, 3Degrees’ teams are well-integrated to provide customer insights, regulatory best practices, and guidance around Green-e® and other standards, alongside program sales and marketing.
Voluntary program solutions to meet your needs
Meet high customer enrollment targets for voluntary programs
Solutions: Customer Intelligence, Courtesy Call, and Marketing and Customer Acquisition.
Design a successful voluntary program while increasing customer satisfaction without burdening the rate base
Solutions: Customer Intelligence, Program Design, and Program Optimization
Take immediate action to offer customers a choice to address emissions from their energy use while working on a longer-term transition toward decarbonization
Solution: Smart Launch Solution™
Procure high quality supply for your voluntary program(s) without having to manage the volumetric and market risk across multiple years
Solution: Supply Services
Utility Products and Services
Smart Launch Solution™ for gas utilities
3Degrees’ Smart Launch Solution™ provides gas utilities with an efficient, cost-effective, and low-risk way to demonstrate climate action while engaging customers with near-term solutions to address their emissions today.
Program management and implementation
Our teams design, launch, implement, and manage fully customized programs for added value and to achieve specific utility goals. Any of the services listed below can be customized to meet your needs a la carte or as a bundled package. Click the links below to download our one-pagers to learn more.
Leverage customer insights gained through surveys, interviews, customer segmentation, and analysis to identify the best path forward for your voluntary program offerings. Lay the foundation for programs that deliver on C-Suite goals and customer needs.
A complete program design that meets your needs, including pricing, terms, and a work plan to achieve internal executive buy-in and commission approval.
Procure low-risk, high-quality RECs, Renewable Thermal Certificates (RTCs), and carbon credits at a competitive fixed price without having to manage the volumetric and market risk across multiple years.
A targeted strategy and deployment of multi-channel tactics to engage, enroll, and retain new customers in your voluntary programs.
A proven and highly scalable enrollment channel that utilities can deploy without delay to take the program directly to customers in a friendly, service-oriented call.
A strategy to revitalize an existing voluntary program and chart a clear path to achieving broader awareness, higher enrollments, and program growth.
Over the last 11 years, 3Degrees has been a valuable partner to Puget Sound Energy. They have brought best practices in green power marketing and have been instrumental in growing the program year after year by developing campaigns that facilitate positive community and customer interactions.”
Suggested insights
Interested in learning more?
Reach out today to learn how 3Degrees can support your voluntary customer program.
