Collection and Use of Personal Information
Personal information gathered on our public website means any information that is defined as personal information under applicable law, and other information necessary to provide a product or service that you have requested. Your personal information will only be used for the purposes stated for its collection. Your personal information will never be used to specifically profile you in future unrelated marketing efforts. After your personal information has been anonymized and aggregated it may be used in marketing campaigns.
Protecting Personal Information
Personal information gathered about customers interested in our products and services is only accessible by appropriate personnel who have a business need for the information. We provide training and communication programs to educate our personnel about the meaning and requirements of this privacy statement. We use systems, policies and procedures to maintain the accuracy of customer information and to protect it from loss, misuse, or alteration.
How We Use Personal Information
Personal information about our customers or former customers will only be disclosed as permitted or required by law. Information that has been collected is securely maintained in your file in our records. We use personal information to meet your requests for products and services and to comply with legal requirements. In striving to serve you, we sometimes share customer information with others so they may help us by providing services to us or by providing services on our behalf or jointly with us to you. We do not sell personal information about you to unrelated companies for their independent use.
Retention of Personal Data
We will retain your personal data only for as long as it is needed for the purposes it was collected for. Your data may also be retained or deleted according to contractual or other legal requirement, or at your request.
Domain Name and IP Address
We collect the domain names and IP addresses of our visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. We may also aggregate anonymized information relating to our visitors’ traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may use or divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers. You may visit our website anonymously if you wish, by using appropriate software or web services available from or through third parties.
We maintain a log file of all actions that are initiated or facilitated using our website, to capture, record and store data concerning the transaction. Access to this data is restricted to those who administer our network and public website, and to our legal counsel who may access this information in the event of a dispute, in response to legal process or law enforcement inquiries, or abuse of our website.
You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail. We collect only those e-mail addresses that are volunteered by the visitor, through e-mail messages addressed to our company or its employees, or through visitor responses via the “contact us” portion of the site, e-mail marketing destination web pages and public events. With the owners’ consent, we use these e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. We may also use the e-mail addresses volunteered by our visitors to register the visitor for an extranet account or to process orders for brochures and other written materials.
Email Opt Out
You may opt-out of receiving promotional or marketing e-mails at any time by following our unsubscribe link, notifying us as a reply to any unwanted e-mail, or by writing to 3Degrees at 325 Montgomery St., Suite 320, San Francisco, California, 94104. Requests to unsubscribe from 3Degrees e-mails may take 10 business days to process. This opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor’s user profile) or for e-mails that confirm a visitor’s status as a registered user of the 3Degrees customer extranet.
Other Personal Information
We may use a mailing address or phone number that a visitor provides for a variety of 3Degrees-related reasons. We may send periodic mailings to visitors or make telephone calls to inform those visitors who have provided a mailing address or telephone number of new products, services or events. If you do not wish to receive such calls or mailings, you may request to be removed from the contact list by contacting 3Degrees at firstname.lastname@example.org or by phone at 1-866-476-9378. Additionally, you may make your request by writing to 3Degrees at 235 Montgomery St., Suite 320, San Francisco, CA 94104.
Right to Access, Delete, Correct, or Remove Your Consent to Use Personal Information
You may request that your data that we collect be deleted, corrected, frozen (not used) or provided to you at any time. In addition to providing you with your data, you may request that we provide you the purposes for collecting it and all parties with whom it is shared. You may object or raise a complaint at any time as to how your data is being processed or protected. These requests may be made via e-mail to email@example.com or by phone at 1-866-476-9378. 3Degrees may require proof of identity before complying with such requests.
Personal Information is Not Released to Outside Parties
Any information that you provide to us will be used only for purposes related to 3Degrees or the client on whose behalf we are collecting it. Your information will not be shared with other individuals or other companies. However, in some instances, we may need to provide your name and delivery address to third parties that we use for delivering specific products or services to you (such as support services, shipping or direct mail organizations). In such cases, your name and delivery address are never shared by these third parties. 3Degrees may access your information in the event of a dispute, in response to legal process or law enforcement inquiries, or abuse of our website.
Cookies and Tags
We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. Products and services are available which can help give you privacy protection while navigating the Web.
We maintain your personal information on servers and computers located in the United States and operated under our direct supervision and control. We do not forward your personal information outside the United States.
We do not structure our website to attract children. Accordingly, we do not intend to collect personal information from anyone whom we know to be under 13 years of age.
Third Party Sites
Comments and Questions
Effective Date: June 4, 2019